Join Us.

Design Researcher

(This role is for Chicago, IL or Austin, TX)

You are a versatile researcher able to dig deeply and communicate compellingly. You’re comfortable working in an entrepreneurial environment, able to develop and execute research programs, have worked across industries and can demonstrate a track-record of partnership with colleagues and clients. You’re empathetic, passionate and articulate.

You'll get to

  • Plan research efforts to uncover gaps, opportunities and priorities
  • Execute hands-on to understand users and behaviors
  • Lead activities to analyze and synthesize findings
  • Share insights via presentations, recommendations and reports
  • Inform and influence our design approach across touch-points
  • Create and utilize prototypes in a quick and effective ways
  • Advocate for the user with an emphasis on “why”
  • Work realistically toward client goals within project constraints
  • Contribute to project proposals and pitch presentations

You'll focus on

  • Contextual inquiry
  • User and stakeholder interviews
  • Survey development
  • Persona creation
  • Experience mapping
  • Ecosystem modeling

You already have

  • 3-5 years of relevant experience (agency or consultancy a plus)
  • An eclectic portfolio of research projects and experiences
  • A mix of qual and quant research skills
  • Fluency with data and an understanding of analytics
  • Knowledge of best practices in research methods and tools
  • Strong writing and presentation skills
  • Domain expertise across industries, including digital method expertise

We are a design firm that uncovers, assembles and advances innovative ideas to solve today’s most complex business challenges. We create elegant and effective digital solutions that encourage exploration, foster engagement and build loyalty. We help you see far enough in the future that you’re ready when it arrives.


Interested in this position?
Drop us a line with your resume and a sense of why you think you’d be a good fit.